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Dear Mendoza
I wonder if you have received my latest email?
We still awaiting feedback from you in regards to the compensation.

Best regards
Ed Zilla

On 7 May 2017, at 14:03, Ed Zilla <ed.zilla@mac.com> wrote:
 
En avis vil kunne gjøre mer for deg enn Michelin-guiden imo. Har liten tro på at det de publiserer er basert på annet enn det deres inspektører mener.
 
Verste jeg har lest!
Må får da vel full kompensasjon hvis restauranten kødder det til:eek:

Drit i restauranten og kjør det i avisene og alle mulige reise-/matguider.
Make their lives a living hell!:D
 
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Å der kom siste mail fra Social


On 11 May 2017, at 17:37, Neil Mendoza <xxx@socialeatinghouse.com> wrote:

Dear Mrs Zilla,
Apologies for the delay in my response as I have been off for a couple of days.
Though we understand that this was a special occasion in which we greatly apologize for your visit not being a memorable experience, unfortunately, as a company policy, we do not refund anything that has been consumed.

After, discussing the matter with the restaurant directors, we would like to offer you a complimentary meal here at Social Eating House at your convenience.
I am sorry if you feel differently on the matter ‎and I truly appreciate you taking time for bringing this to my attention.
I look forward hearing from you shortly.
Kind regards,

XX Mendoza
General Manager

Social Eating House
58 Poland Street
London, W1F 7NR

T: (020) 7993 3251
 
Det her er det mest arrogante svaret jeg kan tenke meg. "Å, ja. Du ble dårlig ETTER å ha spist maten vår, ja. Nei, da er det lite vi kan gjøre. Hadde du blitt dårlig FØR, derimot..."

Kjør på med totalslakt der det er mulig. Dette er så langt under par, som en kan få det.
 
Å der kom siste mail fra Social


On 11 May 2017, at 17:37, Neil Mendoza <xxx@socialeatinghouse.com> wrote:

Dear Mrs Zilla,
Apologies for the delay in my response as I have been off for a couple of days.
Though we understand that this was a special occasion in which we greatly apologize for your visit not being a memorable experience, unfortunately, as a company policy, we do not refund anything that has been consumed.

After, discussing the matter with the restaurant directors, we would like to offer you a complimentary meal here at Social Eating House at your convenience.
I am sorry if you feel differently on the matter ‎and I truly appreciate you taking time for bringing this to my attention.
I look forward hearing from you shortly.
Kind regards,

XX Mendoza
General Manager

Social Eating House
58 Poland Street
London, W1F 7NR

T: (020) 7993 3251

Og der kom gratismåltidet, kunne ikke de gjort dette med en gang.
 
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