Å der kom siste mail fra Social
On 11 May 2017, at 17:37, Neil Mendoza <xxx@socialeatinghouse.com> wrote:
Dear Mrs Zilla,
Apologies for the delay in my response as I have been off for a couple of days.
Though we understand that this was a special occasion in which we greatly apologize for your visit not being a memorable experience, unfortunately, as a company policy, we do not refund anything that has been consumed.
After, discussing the matter with the restaurant directors, we would like to offer you a complimentary meal here at Social Eating House at your convenience.
I am sorry if you feel differently on the matter and I truly appreciate you taking time for bringing this to my attention.
I look forward hearing from you shortly.
Kind regards,
XX Mendoza
General Manager
Social Eating House
58 Poland Street
London, W1F 7NR
T: (020) 7993 3251